What warranty do your products have? We provide a comprehensive standard 1-year warranty, with an option to extend. Additionally, you'll receive 1% of free parts based on the total quantity ordered.
Along with the goods, any product damaged or malfunctioning due to manufacturing defects within one year of purchase will receive free spare parts and assembly diagrams from our company. After the warranty period, while accessories will incur a charge, our technical support remains complimentary.
What is your delivery time? Our standard delivery time is a prompt 28 days.
What payment options do you offer? We pride ourselves on flexibility. We accept LC, TT, DP, and even offer credit terms after customer vetting.
Do you offer OEM service? Yes, our qualified R&D team excels in handling customized projects. Simply provide us with your specifications, and we'll take care of the rest.
Do you have different motor options? Indeed, we offer various motor brands including Linak, Timotion, Dewert, and Jiechang.
I s the color on headboard/footboard and ABS side rail optional? Absolutely, we can customize the color to meet your specific requirements, provided it's a wholesale purchase.
Can I see your products personally? We warmly invite you to explore our 2,000 m² showroom in China, conveniently located 150 km from Shanghai. Additionally, we showcase our products at numerous esteemed international exhibitions annually, including Arab Health (UAE), North Africa Health (Egypt), CMEF (Shanghai), Medica (Germany), Medic West Africa (Nigeria), Medic East Africa (Kenya), Pharmedi (Vietnam), Hospitalar (Brazil), and Medical Expo (Morocco), among others.
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