What warranty do your products have? We proudly offer a standard 1-year warranty, with an option to extend it. Additionally, we provide 1% free parts of the total quantity with each order.
Along with your goods, the products that suffer damage or malfunctions due to manufacturing defects within one year from the purchase date will receive free spare parts and detailed assembly drawings from our company. After the warranty period, while we will charge for replacement parts, our technical service remains complimentary.
What is your delivery time? Our standard delivery time is a prompt and reliable 28 days.
What payment options do you offer? We are flexible and accommodating with our payment terms. Options include LC, TT, DP, and even credit, subject to customer audit.
Do you offer OEM service? Yes, we have a skilled R&D team ready to execute customized projects. Simply provide us with your specific requirements.
Do you have different motor options? Indeed, we offer a variety of motor brands, including Linak, Timotion, Dewert, and Jiechang.
I s the color on the headboard/footboard and ABS side rail optional? Yes, we can customize the color to meet your requirements, particularly for wholesale orders.
Can I see your products personally? We warmly invite you to visit our expansive 2,000 m² showroom located at our factory in China, just 150 km from Shanghai. Additionally, we participate in numerous international exhibitions each year to showcase our products, including Arab Health (UAE), North Africa Health (Egypt), CMEF (Shanghai), German Medica (Germany), Medic West Africa (Nigeria), Medic East Africa (Kenya), Pharmedi (Vietnam), Hospitalar (Brazil), Medical Expo (Morocco), and more.
Audited Supplier 
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