What warranty do your products have? We proudly offer a comprehensive standard 1-year warranty, with the option to extend. Additionally, 1% of free parts relative to the total order quantity will be provided.
Upon delivery, these parts are included. Should any product suffer damage or malfunction due to manufacturing defects within one year of purchase, we will supply free spare parts and assembly instructions. After this period, though accessories will incur a charge, our technical support services remain complimentary.
What is your delivery time? Our standard delivery time is a prompt 28 days.
What payment options do you offer? We maintain flexibility with payment methods, accepting LC, TT, DP, and even credit, subject to customer approval.
Do you offer OEM service? Absolutely, our highly skilled R&D team is equipped to handle customized projects. Simply provide your specifications.
Do you have different motor options? Indeed, we offer a variety of motor brands including Linak, Timotion, Dewert, and Jiechang.
I s the color on headboard/footboard and ABS side rail optional? Yes, we cater to color customization based on customer requirements for wholesale orders.
Can I see your products personally? We warmly welcome you to visit our expansive 2,000 m2 showroom located within our factory in China, just 150 km from Shanghai. Additionally, we regularly participate in leading international exhibitions such as Arab Health (UAE), North Africa Health (Egypt), CMEF (Shanghai), German Medica (Germany), Medic West Africa (Nigeria), Medic East Africa (Kenya), Pharmedi (Vietnam), Hospitalar (Brazil), and Medical Expo (Morocco), providing ample opportunities to experience our products firsthand.
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